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Privacy Policy

A legal disclaimer

Privacy Policy for TP Cleaning Service Effective Date: [Insert Date]

TP Cleaning Service ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our cleaning services, whether in person, over the phone, or online. This policy applies to our customers residing in the states of South Carolina and North Carolina.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect We collect different types of information to provide and improve our services:

Personal Information:

  • Full name

  • Home or business address

  • Email address

  • Phone number

Payment Information:

  • Credit/debit card details (processed securely via third-party payment processors)

  • Billing address

Service Details:

  • Property size and type

  • Frequency and type of cleaning services requested

  • Special cleaning instructions

Technical Information:

  • IP address (if using our website)

  • Browser type

  • Pages visited

2. How We Use Your Information We use the information we collect to:

  • Schedule and deliver cleaning services

  • Process payments and send invoices

  • Communicate important updates or service confirmations

  • Personalize our services based on your preferences

  • Improve our website and customer experience

  • Comply with legal obligations

3. Sharing Your Information We do not sell your personal information. However, we may share your data in the following cases:

  • Service Providers: With trusted partners like payment processors and software providers who help us operate our business.

  • Legal Requirements: If required by law or in response to valid requests by public authorities.

  • Business Transfers: In case of a merger, acquisition, or asset sale.

4. Data Security We take reasonable precautions to protect your personal information. This includes secure servers, encrypted payment processing, and limiting access to authorized personnel only.

5. Your Rights Residents of South Carolina and North Carolina have rights regarding their personal data:

  • Access: You may request a copy of the personal data we hold about you.

  • Correction: You can request corrections to inaccurate information.

  • Deletion: You may request we delete your personal data, subject to legal retention requirements.

6. Cookies and Tracking Technologies Our website may use cookies to improve functionality and analyze website traffic. You can control cookie preferences through your browser settings.

7. Children’s Privacy Our services are not directed to anyone under the age of 18. We do not knowingly collect personal information from minors.

8. Third-Party Links Our website may contain links to other sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Categories for Common Issues To help you better understand how we handle different situations, we’ve categorized common privacy and service issues:

Billing & Payment Inquiries:

  • How payment data is processed

  • Refund requests

  • Disputes over charges

Service Scheduling & Changes:

  • Updating contact details

  • Changing or canceling appointments

Property Access & Security:

  • Key handling procedures

  • Alarm codes and entry instructions

Data Access & Correction:

  • Requesting your personal data

  • Correcting information

Complaints & Concerns:

  • Reporting a privacy concern

  • Filing a service-related complaint

10. State-Specific Disclosures As a company operating in South Carolina and North Carolina, we adhere to state-specific privacy protections:

  • We comply with South Carolina and North Carolina laws regarding data protection and customer confidentiality.

  • We do not discriminate against any customer for exercising their privacy rights.

11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by updating the effective date at the top of this policy. Significant changes will be communicated via email or during your next service interaction.

12. Contact Us If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

TP Cleaning Service
[Your Business Address]
Phone: [Your Phone Number]
Email: [Your Email Address]

Thank you for trusting TP Cleaning Service. We are committed to protecting your privacy while delivering quality cleaning services across South Carolina and North Carolina.


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