top of page

Refund Policy

Refund Policy - the basics

Refund Policy for TP Cleaning Service
Effective Date: [Insert Date]

At TP Cleaning Service, we take pride in delivering reliable and professional cleaning. Our refund policy is straightforward: refunds are only issued if your scheduled cleaning was not completed because our team did not show up, and you have already made a payment.

If our staff fails to arrive for your confirmed appointment and payment was made in advance, you are entitled to a full refund. To request a refund, please contact us within 7 days of the missed appointment with your booking details and proof of payment.

Please note, refunds are not provided for services that were completed or if the property was inaccessible at the scheduled time due to client-related issues. We kindly ask clients to ensure access is available to avoid any complications.

For assistance or to submit a refund request, please reach out to TP Cleaning Service at [Your Phone Number] or [Your Email Address]. We value your business and appreciate your trust in our services.

bottom of page